Cookie Policy

This site uses cookies- small text files place on your machine to help the site to provide a better user experience. In general cookies are used to improve website performance and to provide anonymised tracking data to third party application such as Google Analytics.

However, you may prefer to disable cookies. You can do this consulting the Help section of your browser or go to About cookies website http://www.aboutcookies.org.uk.

By using our website you accept the terms of our privacy policy.

Collection of Personal Information

We understand that our use of your information requires your trust. We are committed to the highest standards of data privacy and will only use your information for clearly described purposes and in accordance with your data protection rights.

Data may be collected in a vareity of ways, including but not limited to:

• completion of a Hire Agreement;
• an enquiry from from our website;
• a telephone enquiry;
• correspondence by post;
• enquiry by email;
• completion of a quote.

Information collected may include but not limited to:

• a named contact (for the site and/or an authorised signatory;
• address of the site where products or services will be provided;
• contact telephone number for a site;
• details of equipment installed on site;
• service intervals;
• cost of rental;
• contact email address;
• bank details (for the processing of payments for any products or services provided)

We may use your information for a variety of purposes, including but not limited to:

• providing or managing any information, products or services you have asked for;
• helping us identify you when you contact us;
• for general administration purposes;
• helping us detect and prevent fraud and money laundering;
• helping us recover debts;
• carrying out analysis and customer profiling, and
• identifying other products and services which might be of interest to you and informing you about our products and services.

We will check your identity and credit history with one or more credit reference agencies, and they will share information about you. Full details of the use of information by credit reference agencies can be found at: http://www.experian.co.uk/crain

We may also share information about you with our insurers, auditors, funders, and others who provide services to us.

We may monitor and record phone calls. If you do not want your call recorded, you can request this once your call is answered.

Basis for Processing

We consider that such processing is necessary for our legitimate interests in considering applications and in operating Agreements and our business, and it is a requirement of entering into an Agreement.

We normally retain personal information for a period of 12 months from receipt for an enquiry which does not result in an Agreement, and where an Agreement is made, for a period of 7 years after its termination.

Securing your information

We have taken appropriate technical and organisational precautions to ensure personal data is stored securely and to prevent misuse.

All data is accessed, processed and stored within the EU.

Your right to object

You have a right to object to our processing your information on grounds relating to your particular situation.

You also have the right, at any time, to stop us from contacting you or processing your information for marketing purposes.

Your other rights and How to contact us about the use of information

You may wish us to amend or delete information we hold, and you have the right to request from us access to and rectification or erasure of personal information or restriction of processing.

In this event, or if you have any other enquiry relating to your information, please telephone our Data Protection Officer, Balbinder Dhillon on 01827263910 or write to Data Protection Officer, Cathedral Leasing Limited, 300 Relay Point, Relay Drive, Tamworth, B77 5PA. Registered in England. No 1561572. .

You have a right at any time to receive a copy of the information we hold about you.

 

Supervisory authority

You also have a right to complain about our use of your information to our supervisory authority, the Information Commissioner’s Office